3 pillars model - Craig Abbott to go with Lazar

Abbott, C. (2021) Defining a strategy for accessibility. Online from: https://www.craigabbott.co.uk/blog/defining-a-strategy-for-accessibility/ (accessed 25 February 2025)

Abbott, C. (2022) Accessibility starts with an organisational culture | DWP Digital. Online from: https://dwpdigital.blog.gov.uk/2022/12/15/accessibility-starts-with-an-organisations-culture/ (accessed 25 February 2025)


The 3 pillars of accessibility

I remember in school we learned about the fire-triangle. Fuel, Oxygen and heat are required to make a fire burn. If you remove any of those things from the equation, the fire will use up what it has left and eventually burn out.

We can think of accessibility in a large organisation in the same way.

There are 3 core parts. Compliance, education, and culture. If you lack any of these 3 things over a sustained period of time, the strategy is unsustainable and your ability to consistently deliver accessible services will burn out.


Web accessibility integration model (WAIM)

This is echoed further by Abbott (2021; 2022) who emphasises the importance of compliance, culture and education as the three pillars of accessibility. He asserts that if you lack any of these three components over a sustained period of time, you cannot sustainably or consistently deliver accessible services.

The societal foundation of education in not however embedded in society, not currently in the curriculum and not resourced with very few teachers feeling confident to teach the topic. The Lazar model (2004) does not account for addressing this challenge, without addressing this the teaching of digital accessibility is not sustainable and therefore cannot underpin a significant foundation needed in both the integration of accessibility or effectiveness in implementing an accessible culture.

Model for the integration of digital accessibility in society (MIDAS).

In this model education is underpinned by the training and support resources needed to enable digital accessibility awareness and principles to be taught.




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