Lean 6 ideas

 Go back up the line to where the blocker is

E.g. no skills, no awareness or taught a difference way/routine 

But the issue is far wider than just digital skills, it’s the importance of understanding the impact on people when the basics aren’t in place. Education promotes awareness and looking at things a different way. Once you appreciate the why you realise there are so many things that are accessible and taken for granted by everyone, ramps, dropped kerbs, electric toothbrush, video captions. Digital accessibility is essentially an extension of universal design that benefits everyone.

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